Privacy Policy

Privacy Policy

Last Updated: May 22, 2020

At What Do I Want To Do? (hereafter referred to as WDIWTD), We care deeply about privacy, accountability, autonomy, and transparency.  We’re committed to fairness and honesty in our business practices, and this include how we treat You and Your Personal Information.  This Privacy Policy (effective as of the date set forth above) explains how We deal with Your Personal Information, and it contains important information about Your legal rights.  It covers personal information shared through Our website and Our Services, including Personally Identifiable Information and Anonymous Information (see definitions below).  When You use WhatDoIWantToDo.com, You’re agreeing to these terms.

“Personally Identifiable Information” or “PII” means information that can be used to identify You as an individual, such as, for example:

  • Your name, email address, phone number, billing address, and shipping address;
  • Your WDIWTD user ID and password;
  • credit card information;
  • any account-preference information You provide us; and
  • Your computer’s IP address.

“Anonymous Information” means information and data that is not linked to Your Personally Identifiable Information and does not, by itself, permit the identification of an individual.

By submitting Personal Information through Our Site or via correspondence with WDIWTD, You expressly consent to the collection, use and disclosure of Your Personal Information, by WDIWTD, for the purposes of providing Our Services to You!  We will maintain and use this information responsibly.  Please note that WDIWTD does not sell coaching to minors.  If You suspect that someone under the age of 18 is using Our Site, please contact Us immediately and We will erase Their Personally Identifiable Information and terminate business relations until The Individual becomes a legal adult. 

Data We Collect from You

Account Registration

To comment on our blog, You must sign up for a membership.  We offer other Services, such as Coaching, and You may contact us via Email or on one of Our webforms to pursue such Services.  We recommend that You become a Member in order to maximize Our ability to Serve You!  The registration of a Membership Account requires You to provide a Username, Email Address and Password.  You will receive an email shortly thereafter, confirming Your registration.  Once You have signed up as a member of Our site, You can view, edit and delete Your information from Your “My Account” Dashboard.  Users (and Site Administrators) cannot edit their Usernames.  Your Username is Yours for the life of Your Membership.  Website Administrators can also see and edit Your Personal Information.  Our site operates using Secure Socket Layer (SSL) security measures to ensure safe transmission of all of Your information across Our site.  When You elect to buy coaching from Us, You will also be required to submit Your first and last name, billing address, credit card/debit card number, expiration date, CSV code, and billing zip code.  We do not store Your credit card information on Our Servers, because We safely and securely use PayPal as our Payment Processor.

General Browsing

Whether You are a WDIWTD Member or not, We collect Anonymous Data, including data about how You browse; Search Engine Results such as when You search on Our site and regarding any Search Engine that brought You to Us; information about Your device such as Your operating system, what browser You use, or Your screen resolution; Your network connection; Your IP address and the date/time stamp for Your visit.  If You are a WDIWTD Member, We will also collect data about how and when You access Your Account.  We use this information to see which areas of Our Site are most visited, how they are visited, and under what circumstances they are used and viewed.  All of this Anonymous Data helps Us improve the quality of visitors’ online reading experiences by recognizing and delivering more of the features, services and products that Our visitors prefer. We may also use this information to provide You advertising or marketing, which You may opt out of.  Please Email Us at [email protected] and please be sure to make the subject of the Email say “Privacy.”

Other

From telephone users, We collect Your phone number and other information given to Us by You during the phone conversation. We use this information to provide to You Our Services, to enhance Our Services, and to answer any questions You may have.

Use of Personal Information

Our Use

As described above, We will use Personal Information to perform the Services, including to facilitate the creation of and to secure Your account on Our network and to identify You as a user in Our system. We will also use Personal Information to contact You regarding Your interest in, or experience with, Our Products and Services, to provide You with support and to improve the quality of Our Site and Services. We may also use Personal Information for marketing purposes. For example, We may use information that You provide to contact You or send to You information regarding Us. We use Personal Information that You provide to Us to conduct automated decision making, including to assist Us in screening accounts for risk or fraud concerns.

We will not use or disclose any such PII, except:

  • as necessary to provide the Services to You;
  • in the aggregate with other information in such a way so that Your identity cannot reasonably be determined (for example, statistical compilations);
  • as required by law, or based on Our good faith belief that it is necessary to conform or comply with the law;
  • to outside auditors who have agreed to keep the information confidential;
  • to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of Our assets;
  • as necessary to enforce Our Terms of Service;
  • as necessary to protect Our rights, safety, or property, Our users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction; and
  • as otherwise described in this Privacy Policy or to which You have consented.

We do not sell, rent or trade Your Personal Information to third parties.

Third Parties

We use a third party payment processor (PayPal) to assist Us in processing and share with them Your PII payment information securely. Such third party processors’ use of Your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy.

We may use other third parties (such as Zoom or Skype) to help Us provide services and marketing to You, such as fulfilling coaching orders, processing payments, monitoring site activity, identifying and preventing fraud, conducting quality assurance and testing, providing support, and administering e-mails, and share with them Your Personal Information solely for those purposes.

If We share any Personal Information with any of these third parties, We will require that such information be used only to provide the services requested by Us and be maintained by them in strictest confidence.

We do not control the use by third parties of Your Personal Information that We collect, and its use by them will be in accordance with their own privacy policies. However, We will ensure that they are bound by agreements with Us that include non-disclosure and certain data protection provisions. If You do not wish for Your Personal Information to be shared in this manner, You may opt not to purchase virtual meeting coaching sessions from us.  It is still possible to receive coaching over the phone.  We will always ask for Your consent before sharing Your Personal Information with Third Parties for purposes other than those described herein.

We currently use the following Third Parties in the following ways: Google Analytics to track User behavior in order to provide data on how effective Our Site is designed, structured and implemented to provide You better Service; Anti-Spam by CleanTalk (an automated spam detection service) to filter bots and hackers out of the pool of prospective, legitimate Users; an Email marketing company to send You Emails regarding Products and Services related to those that You may have browsed or purchased; PayPal as our secure Payment Processor, which stores all of Your credit card information on Their Private and Secure Servers (no credit card information is stored on Our servers); and in the future We may use any number of respectable, professional and secure Third Parties in order to better serve You!

In the event of a data breach, We will notify You as soon as We know what has happened and advise on steps to take (if any) to ensure Your ongoing Privacy (such as changing passwords).

Cookies, Tracking and Opting Out

A cookie is a small piece of text data, stored on a User’s browser, having been generated by the website being visited by the User.  Generally, cookies are used to help the website owners provide better service to the website User.  We use cookies to provide a better experience for Our users by allowing Us to analyze how the Services are being accessed and used. For example, cookies enable Us to recognize Your device and make Our sites more responsive to Your needs by delivering a better and more personalized experience to You. In addition, cookies are used by Us to help track Your clicks as You go through the pages within Our website, which allows Us to track performance and improve Our Site and Services.  We also use cookies to help Us verify Your Account and device for authentication purposes and to determine when You are logged in. This enables You to avoid re-entering information upon every new visit to Our Site and to help prevent fraudulent use of credentials.  When You log in to Our site, You will remain logged in for 48 hours.  If, when logging in, You enable the “Remember Me” checkbox, You will stay logged in for 2 weeks.  At this time, Our system will automatically log You out for security purposes.  The login cookies will be removed once You log out of Your Account.

We may also use web beacons, tracking technology and other automated tracking methods on Our Site, in mobile applications and communications with You and in Our Products and Services, to track and measure performance and engagement on Our Site and Services.

If You prefer not to accept cookies, You can set Your browser to either completely disallow cookies or have a browser alert You when a site is using a cookie. The exact method of disabling cookies varies depending on the browser You are using; please consult the Help option in Your browser for specific directions. Please note that if You reject or block all cookies in Your browser settings, You will not be able to take full advantage of Our services as some cookies are necessary for the site to function properly.  If You do not accept cookies, You may still purchase coaching from Us by calling Us by phone.  Management will fulfill orders for You over the phone, although We will create a Membership Account for You.  This ensures that We can cater to Your needs efficiently, and allows us to follow Our business practices and keep records.  We work with Google Analytics in order to improve Our Business and to better provide You with Our Services.  Google Analytics offers IP address anonymization, DNT (Do Not Track) support, and support for User tracking opt-out.  There is no industry standard or understanding about how to respond to “Do Not Track” (“DNT”) signals.  Although it is not required by law, We make an effort to abide by DNT signals from Our Members’ browsers.  If You have any questions regarding Google Analytics or how We track Your information, please Email Us at [email protected].  Please make sure to make the Email’s subject read “Privacy.”

Security

If You provide to Us, or We otherwise collect, Personal Information, We will take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We follow industry standards on information security management to safeguard sensitive information.  Our Secure Servers run automated backups daily to keep Our records safe.  These backups are stored securely in compressed files on Our Servers and in a secure third party cloud service and are not accessible to anyone but Our Website Administrators and Our Server Administrators. 

Retention

We will retain Your Personal Information for as long as Your Account is active or for as long as needed to provide You with the Services. We also retain Your Personal Information for legitimate business purposes and to comply with the law. The precise periods for which We retain Your Personal Information vary depending on the nature of the information or why We need it.  We collect and retain indefinitely anonymous or anonymized information, such as website visits, in order to improve Our Services.  To view Your Personal Information, or to request erasure of Your Personal Information, please Email Us at [email protected].  Please make sure to make the Email’s subject read “Privacy.”

Residents of the European Economic Area

Our operations are located in the State of North Carolina in the United States. If You are located in the European Economic Area (the “EEA”), Your Personal Information will be transferred out of the EEA to the United States. Residents of the EEA have certain rights under European law with respect to Your personal data, including the right to request access to, correct, amend, delete or limit the use of Your personal data. If You are a resident of the EEA and a User of Our Site and You wish to exercise these rights, please contact Us by emailing [email protected].  Please make the subject of the email read “Privacy.”

If You are a resident of the EEA, We note that We are generally processing Your information in order to fulfill Our obligations under contracts We have with You or otherwise to pursue Our legitimate business interests as described in this Privacy Policy, unless We are required by law to obtain Your consent for a particular processing operation.

Choices Regarding Your Personal Information

We understand and value Your rights and Your Personal Information. We have taken steps to allow You to access, correct, amend, delete or port Your Personal Information and give You choices regarding the collection, use and sharing of Your Personal Information. You may manage Your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Our marketing emails. If You are Our customer or a partner, You can update many types of Personal Information directly within Your Account settings. If You are unable to change Your Personal Information within Your Account settings, or if You are concerned about data collected as You visit Our Site, please contact us at [email protected].   Please makethe subject of the email read “Privacy.”  Please understand that if You delete or limit the use of Your Personal Information, the Services may not function properly or certain Services may not be available.  As a Member of WDIWTD, You can request (by Email) to receive an exported file of the personal data We hold about You, including any data You have provided to Us.  You can also request that We erase any personal data We hold about You.  This does not include any data We are obliged to keep for administrative, legal or security purposes. 

Prior Versions

If elements of Our Privacy Policy change, We will post the updated Privacy Policy on this website.

We believe in providing a safe and secure experience for all of Our clients. We provide stringent and effective security measures on Our website. It is Our policy to never send private information, such as Your credit card number, via e-mail, IM, chat or other unsecured means. In fact, this is a practice We recommend You adopt in all of Your Internet activities.